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Returns & Exchange Policy
Not satisfied with our product? We would be most happy to provide exchanges and returns for all items purchased from us!
Alan Scott offers a return and exchange policy with an option to return or exchange items purchased on our website within the specified 15-day return/exchange period for all products.
Terms and Conditions for Return and Exchange
- For return/exchange, you can email us at email@example.com within 15 days from the date of delivery.
- Any item that the customer would like to return/exchange must be unworn, unused, unwashed with product tags intact and in its original condition.
- You will need to bring along your original invoice together with the item(s) in its original condition.
- The items should be returned in person or through a reliable courier partner to the shop’s original address.
- Exchange or refund is not applicable to goods sold during discount sales.
- If you wish to exchange the item because there is a mismatch of size or if you have received a defective piece, Alan Scott will provide you with a replacement of the item, free of cost.
- Please note: If our team after inspection finds that the product has been used, the product is no longer eligible for a refund or an exchange.
- All items can be returned or exchanged only once.
- alanscott.com follows a 15 days no questions asked return policy.